Shipping & Returns
Shipping Policy
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Orders received till 3pm on Tuesdays & Fridays will be processed & delivered as per the weekly delivery schedule.
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Late Orders will be automatically postponed to the next available delivery day.
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Weekly deliveries are scheduled for Wednesdays 4-6pm (Chandigarh only) and Saturdays 6-8pm (entire Tricity).
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Walk-in & Pickup are available on Wednesdays & Saturdays 3pm & 6pm onwards respectively.
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Free Delivery above ₹999 in Chandigarh, Panchkula & Mohali. Location based nominal /actual delivery charges (₹48 to ₹98) are applicable below this amount.
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Free delivery above ₹1999 in Zirakpur, Dhakoli, AeroCity, EcoCity & Kharar. Delivery charges of ₹118 per delivery are applicable below this amount.
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OTP based verification maybe required at the time of home delivery. You will receive the OTP on the mobile number you have registered on COFM.
Return, Refund & Exchange Policy
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​All contents of home delivery orders are sorted & inspected twice before packing/ delivery.
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Still, for the very rare occasions when a quality related issue may arise - please get in touch via:
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Chat Option on Website / App
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Call/ Text/ WhatsApp on numbers given on website
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Please share a picture of the product (fruit, vegetable, grocery item) - and keep the product till a reverse pickup/ replacement/ refund is arranged.
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Kindly do not throw away the product if you would prefer a refund for the same.
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Return and/or Exchange will be arranged within 3 business days. Refunds will be processed within 7 business days.