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Shipping & Returns

Shipping Policy

  • Orders received till 3pm on Tuesdays & Fridays will be processed & delivered as per the weekly delivery schedule.

  • Late Orders will be automatically postponed to the next available delivery day.

  • Weekly deliveries are scheduled for Wednesdays 4-6pm (Chandigarh only) and Saturdays 6-8pm (entire Tricity).

  • Walk-in & Pickup are available on Wednesdays & Saturdays 3pm & 6pm onwards respectively.

  • Free Delivery above ₹999 in Chandigarh, Panchkula & Mohali. Location based nominal /actual delivery charges (₹48 to ₹98) are applicable below this amount.

  • Free delivery above ₹1999 in Zirakpur, Dhakoli, AeroCity, EcoCity & Kharar. Delivery charges of ₹118 per delivery are applicable below this amount.

  • OTP based verification maybe required at the time of home delivery. You will receive the OTP on the mobile number you have registered on COFM.

Return, Refund & Exchange Policy

  • All contents of home delivery orders are sorted & inspected twice before packing/ delivery.

  • Still, for the very rare occasions when a quality related issue may arise - please get in touch via:

  • Please share a picture of the product (fruit, vegetable, grocery item) - and keep the product till a reverse pickup/ replacement/ refund is arranged.

  • Kindly do not throw away the product if you would prefer a refund for the same.

  • Return and/or Exchange will be arranged within 3 business days. Refunds will be processed within 7 business days.

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