top of page

​Queries & Feedback

For any any queries please fill he form below, or get in touch via Email or call/ text/ WhatsApp us on the numbers mentioned below.

For Shipping & Returns please visit this page

Organic Tomato Plant

We're Here to Help!

Fill out the form with any query or feedback and we'll get back to you as soon as possible

Thanks for submitting!


You Can Find Us

Updating Soon

Chandigarh Venue

To be announced

  • Which areas are deliveries available in?
    We can do home delivery to all sectors in Chandigarh, Manimajra, Mohali & Panchkula. For delivery in Sunny Enclave, AeroCity, New Chandigarh & Zirakpur/Dhakoli please call/ text/ email us before placing your order. Our delivery partner operates within the main city limits and/or a 15km radius. Higher delivery charges may be applicable for these areas. You'll be billed as per actual courier expenses. Or you can choose the Pick-up option at Checkout. Pickup is available in Sector 5, Panchkula and Sector 8, Chandigarh
  • How does the Pick-up option works?
    If your delivery address is outside the feasible delivery areas, you can still place your order and pickup your items from the address mentioned in your invoice. Currently Pickups are available on Wednesdays & Saturdays at Sector 8, Chandigarh, and on Wednesdays at Sector 5, Panchkula
  • Are COFM products 100% organic?
    Tldr; Yes. All farmers who are part of COFM go through a rigorous 50 point audit and farm inspection at the time of joining through our FarmR 1 & 2 forms. This process covers all aspects of farming - right from the source of seeds and agri inputs to the minutest detail of farming practices, and up until the final processing, harvesting, storage of the farm produce. Soil testing and formal organic certification is optional because of the high costs and superficial parameters involved in the process. In lieu of a rubber stamped organic certification process, it is mandatory for all COFM farms to provide constant and ongoing access to their farming practices, inputs and produce through our Seasonal Crop Information System. This is done thrice a year, i.e. once per sowing/harvesting cycle. For more details please do visit us at the weekly market to chat with the organisers & the farmers.
  • What is COFM's pricing structure? Why are your prices higher than non organic and/or other organic sellers & outlets?
    We believe that the end consumer should not have to pay more than a 30-50% premium for trustworthy organic produce (over conventionally farmed non organic produce), but at the same time the organic farmers must not be forced into unsustainable pricing structures which ultimately push them into debt, or at worse out of farming. Manpower costs & dependence on natural seasonal variations are the biggest factors which affect the input costs in organic farming - and these are reflected in our market pricing. Webprices for home delivery & pickup include the additional manpower & logistics overheads that are incurred above the farmer price. Currently depending on product category 70-90% of your bill amount goes to COFM farmers. Organic farmers cannot simply spray, douse or smother away their problems like conventional farmers. Organic farms have substantially higher manpower expenses & the ever increasing localised effects of the global climate crisis also result in higher production costs. Synthetic & chemical based agri-inputs are a short term solution for these challenges caused by pests, weeds & environmental change - but in the long run they cause significant deleterious effects on both our health and the environment. The best way to reduce the production costs, and thereby the consumer prices, is to increase area under cultivation - but that will be driven by consumer demand. Significant time, effort & capital is involved in farming in general - so any unsold & surplus produce results in a severe loss to the farmers. Community supported agriculture model is a win-win for both the farmers & the consumers. COFM is trying to implement that model in Chandigarh Tricity area. PS: If you, or someone/farmers you know, can produce/are producing 100% organic crops, fruits & vegetables at substantially lower costs - please do reach out to discuss the details. Consumer, farmers & our environment all can benefit from lower expenses/production costs, streamlined farming operations & corresponding better yields.
bottom of page